Action for Dolphins is committed to protecting your privacy. As we gather certain types of personal and non-personal data we want to ensure you fully understand our policy and the conditions surrounding the capture and use of that information. We aim to provide you with clear and simple information about:
Action for Dolphins is compliant with the Privacy Act 1988 (Cth) including the Notifiable Data Breach Scheme, and the EU General Data Protection Regulation for EU residents.
Action for Dolphins is a data controller, which means we determine why and how we process personal data. We understand how important it is to keep your personal information safe and implement appropriate technical and organisational measures. We do not sell, rent or divulge any information about an individual to third parties for marketing purposes.
We are compliant with the Payment Card Industry Data Security Standard (PCI DSS), which is a set of enforceable security standards designed to ensure that organisations that accept, process, store or transmit credit card information maintain a secure environment.
The Privacy Act 1998 (Cth) includes 13 legally binding principles which set the basic standard for privacy protection at the Federal level. The APPs require us to take reasonable steps to make individuals aware that we are collecting personal information about them and why it's being collected. We must comply with restrictions on how personal information can be used and to whom it can be disclosed. Individuals have the right to access the information we hold about them and to have that information corrected or modified.
Personal data is any information relating to an identified or identifiable person e.g. name, address, email etc. Personal data is collected by Action for Dolphins when supporters subscribe to our mailing list, one-off donors and monthly donors voluntarily submit this information. Personal data can be submitted when signing up to become a one-off donor, regular donor or when taking action through the website such as subscribing to our mailing list.
All information we collect is used to personalise and improve your experience when communicating with Action for Dolphins, either directly or through the website. This includes customised or localised content, recommendations and features. We contact you via email, mail, phone or SMS to communicate actions to support our work, such as writing to MPs and signing petitions, attending events and other campaign related actions which will help us carry out our work for marine animals.
If you are a regular donor to Action for Dolphins, we may contact you regarding your automated donations. We undertake analysis of our supporter base to better understand our donors and audiences, to help us become more effective in our work and organisational development. We process all donations through secure payment gateways and never store full credit card information on file.
All personal data is stored on secure servers. Any data received via email, phone, SMS, mail or through the website is collated either automatically or by trained staff. Any personally identifiable information you elect to make publicly available on our website or social media channels will be available to others.
We keep your personal data for as long as your supporter profile is active or as needed to provide you services, such as maintaining your supporter profile or sending updates on our work. We will retain and use your information as necessary to comply with our legal, financial and operational requirements.
You can request a copy of your record by contacting us (firstname.lastname@example.org) and asking about obtaining a copy of your personal data. Contact the Action for Dolphins office via email, phone or mail (details below) to update or remove any personal data.
This section relates to EU supporters specifically due to compliance with the EU GDPR. Action for Dolphins complies with the GDPR framework regarding the collection, use and storage of personal data from EU member countries. Our legal basis for processing your personal information will typically be because data collected by us has been given consensually for a specific purpose, or because processing is necessary for pursuing a legitimate interest of the organisation.
Legitimate interests include but are not limited to collecting email addresses for communication purposes, financial information for payment purposes or placing cookies to remember passwords and user preferences, etc. All EU members and subscribers have a number of rights under the EU GDPR regulations. These include:
Action for Dolphins has obligations under the Privacy Act 1988 (Cth) to put in place security safeguards and take steps to protect the personal information we hold.
However, no system is ever completely secure. Under the Notifiable Data Breach Scheme (as part of the Privacy Act 1988), we have obligations to notify the Office of the Australian Information Commissioner (OAIC) and affected individuals when an eligible data breach occurs. Action for Dolphins is compliant with the scheme. The process for responding to data breaches is outlined in our Data Breach Response Plan. This pertains to all supporters regardless of location.
Action for Dolphins tracks visitor traffic patterns throughout our site. However, we do not correlate this information with data about individual visitors. Action for Dolphins does break down overall usage statistics according to a visitor's IP address, browser type, and MIME type by reading this information from the browser string (information contained in every visitor's browser).
We may place a text file called a "cookie" in the browser files of your computer. The cookie will enable us to relate your use of this site to information that you have specifically and knowingly provided. The only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.
If you sign an Action for Dolphins petition, or other online action, then on certain pages that clearly list recent signatories, your first name and country may appear on our website for a brief period of time. If you are based in the EU, you can opt in to receive further correspondence from us regarding our work during this interaction. If you are based outside the EU, you can opt out of receiving further correspondence from us regarding our work during this interaction. Visitors can subscribe or >unsubscribe to our mailing list manually. Links to opt-out of Action for Dolphins mailing list are included at the bottom of every email broadcast that we send. You can contact our office at any time to opt in or opt out of phone and mail communications.